Knowledge Base

All Articles

140th Anniversary Debenture Series - 2nd Edition
1969 050 & 100 Series Debenture Redemption
2022/23 Memberships - Key Information
2022/23 Season Membership FAQs
2023 Guinness Six Nations Accessibility Tickets
2023 Guinness Six Nations Debenture FAQs
2023 Guinness Six Nations Fixtures and Pricing
2023 Guinness Six Nations Official Membership FAQs
2023 Guinness Six Nations Premium Membership FAQs
500 Debenture Series
Age Restrictions
Are children permitted in the lounges?
Are stadium tour tickets transferable?
Autumn Nations Series 2022 - Fixtures & Pricing
Autumn Nations Series 2022 Accessibility Tickets
Autumn Nations Series 2022 Debenture FAQs
Autumn Nations Series 2022 Official Membership FAQs
Autumn Nations Series 2022 Premium Membership FAQs
Booking & Fulfillment Fee Information
Booking a Principality Stadium Tour
Can a Premium Membership be transferred?
Can I change the location of my Debenture seat(s)?
Can I purchase a voucher for a Principality Stadium Tour?
Can I take photographs inside the stadium?
Can I upgrade my Premium Membership seat(s) from 5 years to 10 years?
Can someone else use my ticket?
Can't find what you're looking for?
Cardiff University Graduation - Visitor Guide
Cardiff University Graduation 2020-2022 FAQs
Debenture Extension
Do you offer car parking for hospitality bookings?
Do you still offer 1 or 2 Year Adult Membership?
Ed Sheeran + - = ÷ x Tour
FIM Speedway GP 2022 - Fan Guide
FIM Speedway GP 2022 Ticketing Information
FIM World Championship Supercross
Hospitality dietary requirements
Hospitality Terms & Conditions
How can I access my 10% discount for the WRU Online Store?
How can I book a tour using a voucher?
How can I change the email address on my WRU E-Ticketing account?
How can I purchase a Debenture?
How can I purchase a Premium Membership?
How can I purchase accessible tickets for concerts & other events at Principality Stadium?
How can I purchase accessible tickets for WRU home international fixtures?
How can I purchase my Debenture(s) for WRU home international fixtures?
How can I replace a lost debenture certificate?
How can I sell my Debenture Seat(s)?
How can I sign up for Official Members Bars?
How can I view how much credit I have in my online e-ticketing account?
How do I activate my WRU Members Portal?
How do I buy my Premium Membership seat(s) for each WRU home international fixture?
How do I get up to date information on Principality Stadium Tours?
How do I reset my WRU Members Portal Password?
How do I transfer a digital ticket?
How do I transfer my debenture to someone else?
How long will the Principality Stadium Tour last?
How many tickets can I purchase as an Official Member?
How much does a Premium Membership cost?
How old do you have you to be to buy a Junior Membership?
How to purchase or renew a Membership
How to register an account online
I have accessibility requirements, will I be able to attend a Principality Stadium Tour?
I have booked hospitality packages online, when will I receive my tickets?
I have not received communication regarding the debenture deadline dates
I need support during my stadium tour visit, are there any benefits for carers?
Is there a postage and packaging cost?
Is there any parking at the stadium?
Membership Direct Debit
Moving your Debenture account online
Other accessibility enquiries
Other Stadium Tour FAQs
Parking at Principality Stadium
Premium Membership Extension
Principality Stadium Ticketing App User Guide
Privacy Policy
Renewing Your Season Membership
Rugby World Cup 2023
Stadium Access Information
Stadium Ground Rules Information
Stadium Seating Plan
Stereophonics Postponement
Supporter Exchange Buying
Supporter Exchange Payment
Supporter Exchange Selling
Supporter Exchange User Support
Supporter Exchange Verification
Supporters Club Member Tours
Ticket Terms & Conditions
Ticketing Terms & Conditions
Tour Pricing Information
Upgrading a child ticket
We are celebrating a special occasion, is there something you can provide?
What are the benefits of an Official Membership?
What are the benefits of Premium Membership?
What can I do if i haven't received an email confirmation for my ticket purchase?
What happens if my tour is cancelled?
What is the dress code in the lounges?
What language are the tours in?
What time do the Hospitality facilities open?
What times are the Stadium Tours?
Wheelchair Hire
Wheelchair Storage
When will I receive my Membership Pack?
Where are my seats located for hospitality?
Where can I purchase hospitality for Wales Games?
Where do I go to join the tour?
Where is the WRU Ticket Office?
Who do I contact for lost property?
WRU 140th Anniversary Debenture Series FAQs
WRU Gift Membership
WRU Official Supporter Exchange
WRU Store
WWE CLASH AT THE CASTLE: KEY INFORMATION
WWE CLASH AT THE CASTLE: Press Release