Despite the stadium’s Bag Policy, Principality Stadium understands that some supporters will need to bring bags that do not meet these requirements into the stadium for medical reasons. In order to do so, confirmation of exemption. 

Please note, if your medication or equipment fits within a A4 bag you do not need medical exemption.

All requests for exemption must be submitted by emailing customercare@wru.wales and providing supporting information no later than five days before the event. We will be unable to issue an exception on event day. 

Once approved, we’ll email you confirmation of your exemption and will inform the stewarding team on your entry gate of your exemption.

Please be aware that all supporters with exemption confirmation will still need to have their bags searched and tagged at their dedicated accessible entrance before entering the stadium.Image Placeholder