For tickets purchased from the WRU either online, by phone or in person, child tickets can be upgraded by paying the difference in price to an adult ticket. For example, a child ticket purchased for £20 can be upgraded to an adult ticket of £60 by paying the £40 difference.
However, it is not possible to change your ticket from an adult ticket to a child ticket, as the child will still be able to gain access to the stadium using a full price ticket.
If you have already received your child ticket and wish to upgrade, please note that the original ticket will need to be returned before we can action the upgrade of ticket. Please email Customercare@wru.wales with details of your booking and you will be advised further.
If you have purchased a child ticket from a third party, please contact your ticket provider.
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