Postponement

Principality Stadium Cardiff and the event promoter, Kilimanjaro Live, have unfortunately had to reschedule the December dates at Principality Stadium. The event was due to take place on Friday 17th & Saturday 18th December 2021 – with these two shows now being rescheduled to Friday 17th & Saturday 18th June 2022. 

All tickets for the original shows will remain valid. 


FAQs

Will the line up remain the same for the rescheduled dates?


Stereophonics, Sir Tom Jones and Catfish and The Bottlemen will all be performing at the June 2022 shows, with more special guests due to be announced.


Will my tickets be valid for the new dates?

Yes, all tickets will remain valid for the new dates in June 2022. 


Which rescheduled night will my tickets be valid for?

Tickets will be valid as out lined below:

Friday 17th December 2021 will now be Friday 17th June 2022.

Saturday 18th December 2021 will now be Saturday 18th June 2022.

Please note we will be unable to transfer tickets from one night to another. 


I cannot attend the new dates, what should I do?

Please contact your point of purchase to discuss your refund request.

For tickets purchased directly through ourselves, please contact customercare@wru.wales with the email subject 'Stereophonics 2022' by 14th January 2022 and state that you require a refund of the face value amount as you are unable to attend the new date.

Please note after 14th January 2022 we will no longer be able to accept any refund requests. 



I have requested a refund, will I be refunded fees?

As per our ticketing terms and conditions, fees will not be refunded. Any refund received will be for the face value of the ticket only. 


I have requested a refund, when will this be processed?

We endeavour to process all refunds within 30 days of each request. 


I have incurred travel and accommodation costs, can I claim these back?

As per our Terms & conditions, In the event of cancellation or postponement, you will not be entitled to any form of compensation from us in relation to such personal arrangements.

Please click here to visit our full Ticketing Terms & Conditions.