How long will my refund take?
We aim to process all refunds within 14 days of the
application deadline date. Due to staff working from home this may take longer
than usual, please only contact us after 14 days if you have not received your
Group bookings will be refunded directly back to the original
purchaser. Please note that refund requests can only be accepted from the
You will be refunded the face value amount of your
transaction. Booking and postage fees are not able to be refunded as
these services will have already been utilised by supporters during the
No, refunds will automatically be processed and tickets do not
need to be returned.
If you have not discussed your refund with a member of our
team within 30 days of receiving the form, please contact us by emailing firstname.lastname@example.org.